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Anything not covered here, ask directly: contact@ardentleatherworks.com. Replies within one business day.

What size belt do I need?

Belt size is the measurement around your body where you wear it — not your pants size. Most people wear a belt two inches larger than their pants size; size 34 pants usually wants a size 36 belt. The full guide is at /sizing/belts/. Custom sizes from 28 to 44 are available at the same price.

How long until it ships?

Within one week of order, usually sooner. Each belt is made to order — cut, stitched, finished, and stamped with the date — but stock leather and hardware are kept on hand for the standard sizes.

Do you ship internationally?

Currently US only. Reach out if you're outside the US — international shipping can be arranged at cost, but customs forms and delivery times are case-by-case.

What if it doesn't fit?

If something is wrong with what arrived, get in touch. The workshop would rather fix or replace than have you own something that doesn't hold up.

Belts can be shortened (a hole punch and an edge re-burnish) or returned for the correct size. Either way the workshop covers shipping back to the original buyer.

What is your warranty?

Workmanship is guaranteed. If a stitch breaks, hardware loosens, or the leather cracks at a stress point, the workshop repairs it at no charge — shipping in both directions included.

This applies for the life of the piece. There is no expiration date and no proof-of-purchase requirement.

Does it need conditioner?

No. Hermann Oak harness leather is tallow-stuffed during tanning — the hide is already saturated with the oils it needs. Conditioner products were developed for chrome-tanned leather, which is dry by design.

The care page covers the full picture: dry cloth occasionally, slow drying if it gets wet, no leather honey, no saddle soap, no mink oil. /care/

Do you take custom orders?

Yes for sizing and small variations on existing products. A custom size, a longer keeper, a specific dye — those are normal requests. Lead time matches the standard one week.

For entirely new pieces (a wallet you've sketched, a one-off harness), the answer is sometimes — depends on whether it's something the workshop has the right tools and materials for. Reach out and ask.

How do I pay?

Stripe checkout from the product page. Card, Apple Pay, Google Pay, and Link are all supported.

No accounts, no logins, no order history saved beyond what Stripe sends as receipts. The workshop does not store card numbers.

Where is it made?

Austin, Texas. One workshop, one maker. Every piece is cut, stitched, and finished by hand.

What materials do you use?

Hermann Oak Old World Harness leather (vegetable-tanned in St. Louis since 1881). Solid sand-cast brass hardware from Abbey England (Walsall foundry, 1832, holds a Royal Warrant). Fil au Chinois 332 linen thread (French mill, 1898). Beeswax, neatsfoot oil, lanolin for finish. The full sourcing story is at /materials/.

How long will it last?

Decades, used daily. Harness leather was developed for working saddle and draft equipment — gear that absorbed full body weight every day for years. A belt asks much less of the same material.

The leather darkens, softens at high-friction points, and develops a personal shape over time. The brass oxidizes. The thread settles in. None of these are wear; they are how the piece records being worn.